5 Star Service
A most professional service from very knowledgeable staff. The showroom has available all varieties of trailers, allowing the opportunity to select the most appropriate system for individual needs. The hand over was completed very thoroughly. I even had an ongoing problem with the tow-bar, that had been passed as OK by the car supplier, rectified ! Thank you; it is a shame that I only need one trailer!
17:37 09 Aug 20
If you want a trailer or roof rack then this place is fantastic. Great service during the purchase and always happy to give advise on usage of it post sale. Very helpful and responsive.
08:41 02 Aug 20
Trailer what we wanted and more. Excellent quality. Customer service great. Had a brilliant handover very professional. Would definitely recommend. Thank you team Big Bear
13:52 01 Aug 20
Fantastic service and turnaround. They managed to fast track a inspection and assisted with the sale which was perfect for all our needs. Wouldn't hesitate to recommend them.
06:05 01 Aug 20
We ordered a new trailer over the phone. Throughout our purchase Tim was very helpful and reassuring (especially as this was our first trailer and we haven't towed before).He took us through everything we needed to know and we felt confident that we knew what we were doing when we left. Top notch service and excellent prices - highly recommended!
15:29 31 Jul 20
Fantastic - really helpful, friendly and professional. Gave me some honest advice and nothing was too much trouble. Very efficient on day of pick up - trailer pristine and all checked over. Thoroughly recommended.
17:30 11 Jul 20
Very easy and quick!
09:25 11 Jul 20
Very pleased with my Brenderup 1205 XL with ABS lid. Great product and service from the team at Big Bear. Would highly recommend and use again.
21:06 04 Jul 20
Ian a very helpful chap. Nice clean premises and superb stock of all size trailers.
11:09 04 Jul 20
Great place and really friendly people to deal with
16:07 20 Jun 20
Great customer service and staff, lovely location, excellent overall experience with dealing with them. Most definitely recommend.
12:47 17 Jun 20
Outstanding service and great prices. Ian was a pleasure to deal with from start to finish, couldn't help enough. Once you set foot in here and talk to Ian, you can rest assured moving forward. Thanks again.
08:54 17 Jun 20
11:53 29 May 20
Friendly and professional, excellent to deal with.
15:47 26 May 20
Would highly recommend. Great friendly and knowledgeable service!
09:53 26 May 20
I had been following Big Bear Trailers & Outdoor on Instagram for some time having searched and compared trailer suppliers to find my ideal trailer for leisure use, I made an enquiry via the web page and got a reply back the same day, on a Sunday, and a phone call the following day when I placed my order with Ian, Ian has been fantastic, both when placing the order and on collection, I would highly recommend Big Bear Trailers & Outdoor.
10:58 25 May 20
Great experience from start to finish. Ian was extremely helpful and provided valued advice and accommodated a late change with no fuss at all. Really pleased with the Anssems Trailer.. I can’t recommend this friendly company highly enough.
11:57 12 May 20
Great service thanks
03:08 06 Feb 20
After initial phone enquiry to Big Bear spoke to Ian for advice on Woodford car trailer could not have been more helpful and professional, having agreed a good price agreed to place order, Ian kept in touch informing me of order progress the trailer was delivered to me today by Phil on day agreed to my premises which was a bonus, how refreshing to deal with a company who genuinely does what it says will certainly recommend dealing with Ian and Big Bear in future many thanks to all
20:07 04 Feb 20
Amazing service. I had superb help buying and fitting Thule roof bars, and hired a bike box too!
07:16 31 Jan 20
Brilliant trailer purchased and amazing service
12:19 13 Jan 20
Really happy with my experience so far in dealing with Big Bear Trailers & Outdoors. It’s the little things which make a big difference in my eyes. Every email was responded quickly. Nothing I asked seemed any trouble which made me feel really valued as a customer, and really appreciated the unexpected extras I received on arrival. Thanks again!
08:23 04 Jan 20
Highly recommend Ian and the team. Personal service, approachable and knowledgeable. High quality trailer.
19:50 19 Dec 19
Brilliant service from Ian. Well worth the drive from Nottm to speak to him about what would be best for our needs, as we’d never bought a trailer before. We were tempted to buy it online, but so glad we didn’t!Highly recommended.
06:36 18 Sep 19
16:36 01 Sep 19
What a pleasure doing business with you Ian, efficient friendly and knowedgable what more could you want.
17:43 07 Aug 19
Without a doubt one of the nicest, most professional, knowledgeable, and helpful businesses I've ever dealt with. So much so that I chose Michael and Big Bear Outdoor over a much nearer business - my closest Brenderup dealer/retailer is 5 minutes away from my house. But my less than satisfactory experiences with them made me reluctant to part with near £1000 for a trailer. I had to travel a 150 mile roundtrip to get to Big Bear Outdoor in Oundle, but it was worth every minute and mile in order to give my business to these guys.Absolute pleasure to deal with. Wish I could give them 10 stars!
15:43 06 Aug 19
Massive thanks to Michael for staying on late for some coupling bolts I desperately needed. He saved my day. Thanks again Craig
18:55 03 Aug 19
Great friendly and helpful service
20:28 30 Jul 19
First rate trailers and first rate service, well worth the 240 mile round trip to collect and drop off the hire trailer. Needed one to to take one of my bikes to an annual owners club event in Poland involving A 2,000 mile round trip. I thought I wanted one trailer but Ia advised me on another which turned out to be excellent advice. will definitely be back again.
10:38 06 Jul 19
12:46 05 Jul 19
Excellent Service from Ian. I bought an Anssems trailer plus extras which was ready for pickup and competitively priced Ian gave me a full run down of the setup and sent me happily on my way. I highly recommend Big Bear !
12:30 19 Jun 19
Really friendly place with great advice and a huge selection of trailers
04:41 07 Jun 19
I saw the trailer I thought I wanted on line and phoned the business to ask some questions. I spoke with Ian who was really helpful. I ended up buying the trailer Ian recommended which I was offered a great deal on. It was well worth the 200 mile round trip to purchase the trailer from them.
06:46 01 Jun 19
1st class trailer retailer. Just bought our first trailer from Big Bear. Excellent service. 250 mile round trip well worth it.EDIT: Just completed our first 350 mile camping trip with this trailer - excellent, no issues. Its surprising how much camping kit wi fit in this trailer. I highly recomend it.
11:11 30 May 19
Truly excellent experience, a pleasure to do business with. Ian and Kate really know how to look after you. For all things trailer related, Big Bear.
12:45 28 May 19
Great products and service!!
13:59 12 May 19
Friendly efficient service very good can't fault them
09:51 04 May 19
really good helpful people
adrian de fusco
13:53 30 Apr 19
Quoted for, provided and fitted roof racks on my car to transport 2 kayaks around. Not the cheapest, but the service and quality of service makes it more than worth it.
15:58 06 Apr 19
MK Towbars Ltd
17:12 28 Mar 19
Brilliant trailer hire services. Quality equipment and fantastic customer service too. Good prices for hire equipment.
17:26 23 Mar 19
Fantastic service nothing is too much trouble highly recommended many thanks to Ian for all the help
20:35 11 Mar 19
What a refreshing company to do business with, traditional quality customer service from Ian, not pushy but knowledgeable and willing to go out of his way to help.
15:06 29 Jan 19
14:50 28 Jan 19
Ian is top class, knowledgeable and to the point... reliability in delivery and excellent service are obviously his top priority as he goes over and above expectations to deliver. Highly recommended
15:05 24 Jan 19
16:26 19 Dec 18
Good advice and prices.
05:29 19 Dec 18
Brilliant service quality products and amazingly friendly efficient owner Ian. Would give 10 stars if possible
13:17 08 Dec 18
A1 customer service 👍👍
John Richard Goudman Goudman
22:15 16 Aug 18