NTTA Quality Secured

What is NTTA Quality Secured?

A customer care Quality scheme monitored and operated by the NTTA who are the voice of the UK light trailer and towing industry. The scheme promotes:

  • Industry standards
  • Workshop best practice
  • Customer service
  • Professional workmanship

How does a company become Quality Secured?

Accepts an independent annual assessment that rates:

  • Customer service
  • Workshop practice
  • Customer complaints
  • Staff knowledge and company training initiatives
  • Facilities and equipment

Only successful assessment results that match the stringent QS requirements will allow the award of a QS accreditation certificate to be displayed to the public.

Looking for a towbar to be fitted or have a trailer that needs servicing, please give us a call, as we are the only Quality Secured Centre within a 40 mile radius!